About Us
THE GOLDSTATE STORY
OUR STORY
Mission
Our mission at Goldstate Homes is to build homes across multiple residential markets, delivering speed, service, and quality to a diverse range of clients.. We want to provide our customers with a great experience throughout the build process and we are dedicated to ensuring we exceed our customers’ expectations.
Experience
Our Managing Director has over 15 years’ experience in the home building industry and during his time has won multiple industry awards and overseen the construction of thousands of homes.
Focus
We are a Melbourne Home builder and we work with our customers throughout the entire build process to ensure they get the best outcome and tailor our approach to their individual needs. Goldstate Homes focuses on providing exceptional customer service and building quality homes with style. Our commitment to excellence and our values ensures we are continually exceeding the expectations of our valued customers. When we build a customer’s home, we build it as if it was our own, which ensures that all our customers receive the best service and quality.
DESIGN
Home design
Along with our passion for building quality homes and providing exceptional customer service, we design homes that are industry leading and will last the test of time. At Goldstate Homes our floor plans are consciously designed to meet the needs of our customers and the market, with a design philosophy centred around exceeding our customers’ expectations and creating industry leading designs.
As a Melbourne home builder, our designs are tailored to meet our customers’ needs and the current market, with open plan living, high quality inclusions and innovative design. When creating our designs, we do a lot of research and take a lot of care to ensure we design an outstanding home. We focus on creating great designs with floorplans and features our customers will love.
CUSTOMER SERVICE
Exceeding customers’ expectations by providing the best customer service.
We are passionate about customer service and our mission is to provide the best customer service through:
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Listening to our customers and understanding our customers’ needs
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Treating all our customers with respect and caring for our customers’ needs
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Always being transparent and open with our customers
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Assisting our customers throughout the entire process
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Keeping our customers informed
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Understanding that every customer and every home is unique
QUALITY
Exceeding customers’ expectations by providing the best quality.
Our focus is to provide you with the best quality home through:
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Partnering with Australian leading and most trusted suppliers to ensure that our build quality is of the highest standards
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Our team’s attention to detail throughout the entire process, with the goal of being Melbourne's best home builder
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Our rigorous quality assurance process, with our teams goal of being Melbourne's best home builder
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Ensuring all our homes are built to our high standards and quality
COMMUNICATION
Exceeding customers’ expectations by providing the best communication.
We understand the importance of communication and we aim to provide the best communication through:
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Clear and transparent communication
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Providing as much communication as a customer needs
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Regular phone calls, emails and meetings
VALUE
Exceeding customers’ expectations by providing the best value.
We want to ensure that we provide the best value to our customers through:
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Building homes that will stand the test of time
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Ensuring we deliver on what we promise
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Building homes that our clients love